Launch with confidence
Measure, analyze and improve the performance of your AI assistants with the DataSpeak evaluation capabilities.
Why evaluation is crucial?
Deploying AI-based assistants is exciting! That's why measuring and evaluating performance is important. It also creates support for the assistant and the use of AI in the organization. We help you with every step.
Continuous improvement through insights
Based on evaluation, the assistant continuously improves. The technology is not a one-time solution, but continuous monitoring of performance together stimulates improvement. On the DataSpeak Dashboard it's possible to obtain the right insights.
AI-powered evaluation
We automatically analyze every conversation to determine customer satisfaction, customer sentiment, knowledge documents used. This provides the important insights needed to further optimize the customer journey.
Customer Satisfaction
Automatic analysis of customer feedback and satisfaction scores from every interaction.
Sentiment Analysis
Real-time detection of customer emotions and sentiment during conversations for proactive support.
Knowledge Usage
Tracking which documents and information sources are most effective for different questions.
Book a demo now!
Discover how DataSpeak helps you measure and improve the performance of your AI assistants.