Meet customers where they are
No new app or portal. Customers send a WhatsApp message and get an answer right away.
Customer contact on the channel they already use.
Connect WhatsApp to the same AI assistant and knowledge base as your other channels — including as an escalation channel from chat.
This is how easy it is
No complicated setup. Just better customer contact.
Typically live within weeks — we guide you through it.
Customer contact
Hi, I have a question about my contract.
Why WhatsApp with DataSpeak?
The channel your customers already use — for inbound and as a follow-up from chat or other channels.
Same assistant, one knowledge base
The same AI, processes, and integrations as your other channels — not a standalone WhatsApp bot.
Escalate from other channels
Conversation started on chat? Offer WhatsApp to continue — same context, same assistant.
What you can do
From quick answers to full resolution — on the channel with high open rates.
Answers from your knowledge
The assistant responds from your CRM, knowledge base, and business rules — consistent and up to date.
Start processes
Book appointments, check status, or trigger a workflow — straight from the conversation.
Continue on WhatsApp
Move from chat, email, or phone to WhatsApp when the customer prefers to continue there — one conversation, multiple channels.
Ready to connect WhatsApp?
Book a conversation and see how WhatsApp fits your customer contact.