Chat

Live chat on your website — 24/7 answers, seamless handover to your team.

Why chat with DataSpeak?

A live chat solution that answers, acts, and hands over — not a generic FAQ bot.

Live on your website

One line of code embeds the assistant on any page. Customers start a conversation without leaving your site.

Handover when it matters

Route to a human agent with full context — on your rules, your hours, per topic or sentiment.

On-brand by default

Customize appearance, tone, and behaviour so the assistant feels like part of your product.

This is how easy it is

No complicated setup. Just better customer contact.

Typically live within weeks — we guide you through it.

Customer contact
Hi, I have a question about my contract.

Built for real conversations

Smart agents, full configuration, and answers grounded in your own knowledge.

AI agents working together

Smart

Our AI Agents work smartly together to answer questions, start processes or complete tasks.

Chat widget configuration

Configurable

Customize every aspect of your chatbot from appearance to behavior, ensuring it aligns perfectly with your brand and style.

Knowledge base integration

Accurate

Allow the chatbot to access your documents, FAQs, and knowledge base to provide accurate, company-specific information with attribution so that shown information is reliable.

Conversation that scales

Turn product complexity into simple dialogue at every step of the customer journey.

Your business logic and expertise form the foundation. Customers get direct help 24/7, or your service team gets quality suggested answers.

24/7

help for customers and support for your team

1

assistant across channels and workflows

EU

data hosting for your customer contact

Service in 180+ languages

Configure your knowledge in one language — the assistant responds in whatever language your customer uses.

180+ Languages

Support for more than 180 different languages worldwide, from English to Swahili and everything in between.

Single Configuration

Configure your knowledge base in just one language. Our assistant translates and adapts automatically for all other languages.

Quality Answers

Receive consistent, accurate and contextually relevant answers in every language, regardless of the user's input language.

Set up your website assistant

Try it yourself: get a DataSpeak assistant on your website in a few minutes.

Frequently asked questions about chat

Pick a website-chat topic to start a conversation with Dana.

The channel

Handover

On your site

Ready to add chat to your site?

Book a conversation and see how the assistant fits your customer contact.