More service, less admin.
From policy checks to claims, our insurance modules take repetitive work off your team's hands.
Raise your service level while reducing administrative work. With accurate, detailed information, you can proactively inform and advise customers before they need to ask, while the assistant helps them move forward at any time.
Smart support for advisors, from one central place.
Our modules support advisors across their full service offering. From automated workflows to customer conversations via chat, WhatsApp or phone. Fully integrated into your existing systems and processes, so you and your customers can always move forward.
Repetitive tasks reduced to a single click. Available directly where you already work.
Why intermediaries choose DataSpeak.
Solutions that really work for insurance customers.
Damage reporting made easy
Customers can report damage directly via chat. The AI assistant collects all necessary information and automatically starts the process. No more complicated forms.
24/7 online question answering
Customers can always ask questions about their insurance. The AI provides immediate answers from the available knowledge base, available day and night for all insurance questions.
Book experts without waiting
For complex questions, the AI automatically books an expert. Customers get an immediate appointment or callback request (based on preference) and the expert has all context available for efficient handling.
Damage reporting made easy
Customers can report damage directly via chat. The AI assistant collects all necessary information and automatically starts the process. No more complicated forms.
24/7 online question answering
Customers can always ask questions about their insurance. The AI provides immediate answers from the available knowledge base, available day and night for all insurance questions.
Book experts without waiting
For complex questions, the AI automatically books an expert. Customers get an immediate appointment or callback request (based on preference) and the expert has all context available for efficient handling.
Zuyderleven instant self-service support
Livia answers questions and gets things done. From filing damage claims and requesting temporary coverage to processing policy changes, directly via chat.
Customer rating Livia
Time saved per PolisCheck ✅
Suppsonic brings AI to the intermediary
Together with DataSpeak, Suppsonic connected AI directly to SUPP. AI assistants help customers outside office hours and the modules hand the advisor the factual report a recommendation rests on, without adding another system next to the familiar one.
time saved per claim and renewal
where the advisor already works
Source: Deloitte Online Insurance Maturity - Dutch Market
The digital gap in insurance
Deloitte research shows major differences between expectation and reality
The Deloitte research shows significant gaps between what customers expect from online services and what insurers currently provide. Especially for 'book expert' (18% vs 91% expectation), 'file claim' (52% vs 94%) and 'price simulation' (60% vs 95%) there are significant opportunities.
The current underuse of GenAI in front-end processes presents a clear opportunity to simplify interactions and accelerate response times.
Ready for better customer service?
Discover how DataSpeak simplifies insurance processes and increases customer satisfaction. Book a demo.