Try it
Free to start
100
free interactions
Enough to try Agent Assist on real tickets once you’re set up. No credit card needed to begin.
Zendesk Marketplace · Pricing
Agent Assist pricing for Zendesk
AI chat next to the ticket in Zendesk Agent Workspace. You pay DataSpeak directly — not through the Marketplace. Install the app, then email us to get live.
How it works
Three steps.
1
Install the app
Add DataSpeak from the Zendesk Marketplace. The chat panel appears in Agent Workspace.
2
Get set up with us
We connect your DataSpeak assistant to the app. Email info@dataspeak.nl — install alone isn’t enough yet.
3
Agents chat
Summarize tickets, draft replies, and look up answers — without leaving Zendesk.
How you can pay
Start free. Then pay as you go, or ask for a monthly plan (usually cheaper at higher volume).
Flexible
Pay as you go
€200
per 1,000 interactions
An interaction is one assistant reply in the Zendesk sidebar.
No monthly commitment.
Best value
Recommended
Monthly plan
Custom
fixed monthly fee
A fixed monthly fee based on expected volume. Usually cheaper if your team uses Agent Assist every day.
Email info@dataspeak.nl for a quote.
What Agent Assist does
- AI chat in the ticket sidebar (and other Zendesk placements you enable)
- Uses the open ticket’s context
- Answers from your knowledge base when connected
- Data hosted in the EU
Prices exclude VAT where applicable. Paid outside the Zendesk Marketplace.
Ready to get Agent Assist live?
Email info@dataspeak.nl — we’ll set you up and suggest a plan.