SIMs and devices
Bring device status and relevant context into the conversation so teams can answer customers faster.
Integrations
Jasper Wireless integration
Give your team a clear view of connected devices, usage, and messaging through the assistant.
Jasper Wireless, now also known as Cisco IoT Control Center, keeps your connected-device operations in one place. DataSpeak adds an assistant that helps teams find the right device context, understand usage, and handle common support questions without opening another console.
Start with clear answers for device status, usage, and messaging. Your team keeps control of any actions, while the assistant brings the relevant context into the customer conversation. Data stays in the EU; we do not train models on your customer data.
What the integration does
Keep your device operations where they already belong, with AI support in the flow.
Usage and rate plans
Help teams understand usage patterns and spot the context behind common connectivity questions.
SMS and customer records
Keep messaging and customer context connected to the assistant when a conversation needs more than a standard answer.
01
Your device operations stay in one place
Jasper remains the operational source. DataSpeak adds the AI layer across chat, email, and phone, helping teams answer device questions with the right context and hand over smoothly when a specialist is needed.
02
Support your team without adding another tool
Start with the questions your team handles most often. The assistant brings together the relevant device and usage context, keeps the response understandable, and hands over when human expertise is needed.
03
Help customers in the flow
When a device is not working, the assistant helps your team understand the situation and respond clearly. Customers get faster help, while specialists receive a complete handover when the issue needs deeper investigation.
Frequently asked questions about the Jasper Wireless integration
Click a Jasper Wireless / Control Center topic to start the conversation with Dana.
The integration
In Control Center
Go live
Connect Jasper Wireless with DataSpeak?
Book a conversation; we will map Control Center functions onto how your team looks up SIMs and usage today.