Tasks and appointments
Help teams create, update, and track appointments without switching away from the conversation.

Integrations
Keep field-service planning moving with an assistant that helps schedule appointments and keep customer and location details up to date.
Bessy remains the field-service planner. DataSpeak adds an assistant that helps teams handle appointment requests, customer questions, and location details in the flow of their existing work.
Start with the process that creates the most manual work: intake, status questions, or appointment planning. The assistant helps your team move faster while keeping planning in Bessy. Data stays in the EU; we do not train models on your customer data.
Bessy stays the planner, with AI support where your team already works.
Help teams create, update, and track appointments without switching away from the conversation.
Keep customer and location context together so every appointment starts with the right information.
Give your team one place to handle requests, confirm details, and route exceptions to the right colleague.
01
Bessy remains the planning system your team knows. DataSpeak helps customers and employees with intake, status questions, and appointment requests, then hands over with the right context when needed.
02
Begin with the questions and appointment requests that take the most time today. Measure whether customers get clearer answers and your team spends less time coordinating, then expand from there.
03
Start with status questions, new intake, or appointment requests. Bessy stays the planner and DataSpeak becomes the assistant layer, with data in the EU.
Click a Bessy topic to start the conversation with Dana.
Book a conversation; we will map the assistant onto how your field service team plans today.